1) Information About the Seller

Seller: Uladzimir Hruzdzeu
Address: Brzeska 24, 618, 03-741 Warsaw, Poland
NIP: PL6762635591
Contact: gluckartmask@gmail.com

2) General Use of the Website

  • Access to the website is provided as-is.

  • Users may not copy, reproduce, or distribute any text, images, or products without prior written permission.

  • The website is not intended for individuals under 16 years of age in the EU/UK or under 13 years of age in the USA.

3) Orders

  • Orders are placed through the website checkout system.

  • A binding sales contract is formed once payment is accepted.

  • The Seller reserves the right to reject or cancel any order suspected of fraud, abuse, or violation of these Terms.

4) Payments

  • Accepted payment method: Stripe.

  • Stripe securely processes payments using major credit and debit cards, including Visa, Mastercard and other supported options depending on the customer’s country.

  • Payments are processed in EUR (or other currencies if explicitly stated).

  • Currency exchange rates and any associated bank or payment processor fees are the responsibility of the customer.

5) Shipping

  • Carriers: DHL, FedEx, UPS, and Poczta Polska.

  • Estimated delivery times are provided for convenience but are not guaranteed.

  • Customs duties, taxes, and import charges are the responsibility of the customer.

  • The risk of loss or damage transfers to the customer once the goods are handed over to the carrier.

6) Cancellations and Returns

  • Cancellation before dispatch is possible only upon agreement with the Seller.

  • If the item is already in production (most items are custom-made), cancellation may not be possible.

  • Returns are governed by the Refund & Return Policy, available separately on the website.

7) Limitation of Liability

  • All masks are decorative items only; they are not protective or medical devices.

  • The Seller’s liability is limited to the total value of the customer’s order.

  • The Seller is not liable for any indirect, incidental, or consequential damages.

8) Intellectual Property

All website content — including text, images, and designs — is protected by copyright.
No part of this content may be used, reproduced, or distributed without the Seller’s written permission.

9) Force Majeure

The Seller is not responsible for delays or non-performance caused by events beyond reasonable control, such as strikes, wars, natural disasters, or transport interruptions.

10) Governing Law and Jurisdiction

  • These Terms are governed by Polish law.

  • Mandatory consumer protection laws of the customer’s country of residence within the EU remain unaffected.

  • Disputes may be resolved by Polish courts, or EU consumers may use the EU Online Dispute Resolution (ODR) platform.

11) Amendments

The Seller reserves the right to update or modify these Terms at any time.
The latest version applies from the date it is published on the website.